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• Medical Services: Nursing care, medication administration, wound care, chronic disease management, post-surgical recovery, and palliative care. • Non-Medical Services: Personal care services, companionship, meal preparation, homemaking, transportation, respite care, overnight support, 24-hour care, end-of-life care, dementia support, Alzheimer’s support, foot care services, post-surgery care, palliative care, and medication reminders.

Yes. Our medical staff are licensed and registered professionals in B.C. (e.g., RNs, LPNs), and our non-medical caregivers are thoroughly trained, screened, insured, and bonded. We ensure every team member meets the highest standards of safety and professionalism.

We offer a free in-home assessment to help identify your needs and create a personalized care plan. Additionally, we provide an intake form that lists common tasks and services—so you can simply mark “yes” or “no” to what you or your loved one requires. This gives you a clear picture of how we can support your family and helps us tailor our care to fit your lifestyle.

Yes, consistency is a top priority at RC Healthcare Services. We understand how important it is for your loved one to build trust and familiarity with their caregiver. • If you hire services three times per week, we will assign and secure the same caregiver for each visit. • If you require care Monday through Sunday, we will create a dedicated team of at least three caregivers who rotate shifts. This ensures consistent quality and coverage while allowing caregivers to stay refreshed and engaged.

Yes. We work with you to accommodate your preferred schedule. Whether you need morning, evening, or weekend support, we do our best to match caregivers to your requested time slots.

Absolutely. We understand that this may be a first-time experience for your family. We offer flexible short-term contracts so you can try our services without long-term commitment.

RC Healthcare Services requires a minimum of 2 hours per visit, and a minimum of 6 hours per week. This ensures quality care and meaningful support during each visit.

Yes, depending on the type of service and number of hours. We offer flat rates for: • Overnight shifts • 24-hour care • Extended hourly packages This helps families plan their budgets with confidence and transparency.

We do! Our care aides can accompany your loved one to medical appointments, wait during the visit, and return home with them. We also assist with: • Picking up medications • Grocery errands • Helping clients in and out of vehicles, especially those using walkers Please note: this is not a taxi service—our staff are trained to provide hands-on support throughout the outing. While we do not operate wheelchair-accessible vehicles, we can arrange a wheelchair taxi and accompany your loved one to ensure safety and comfort.

Yes, we do. RC Healthcare Services understands that not every situation requires ongoing care. Whether it's a one-time visit, post-hospital support, or short-term help during a family emergency, we’re here to assist. Our team can quickly mobilize to provide medical or non medical care—even on short notice—so your loved one receives the attention they need when it matters most.

Rates vary based on service type, duration, and complexity. We offer transparent pricing and flexible packages. Contact us for a personalized quote after your assessment.

Call us or fill out our online form to schedule a free consultation. We’ll guide you through every step—from assessment to caregiver selection and care plan setup.

Choosing RC Healthcare Services means choosing personalized, professional, and compassionate care. Here’s what sets us apart: • Fully Bonded and Trained Staff: Our caregivers, nurses, and support team are fully bonded, insured, and professionally trained to meet the highest standards of safety, reliability, and care. • Dedicated Personal Care Manager: Every client is assigned a personal care manager who oversees your care plan, communicates schedules, caregiver and nurse details, and provides ongoing recommendations to support your well-being. • Family Portal Access: Families receive secure access to our online portal where you can view care notes, visit schedules, caregiver profiles, and real-time updates—keeping everyone informed and connected. • Free Nurse Check-ins: If a nurse needs to check in on your loved one, we provide this service at no additional cost. Our on-call nursing staff are available to support your care needs as they arise. • Access to Specialists—and More: If you require additional support such as physiotherapy, occupational therapy, or other allied health services, we are connected with leading clinics across. • Responsive Support: Have a question or concern about your care? Your personal care manager is available during business hours to assist you promptly and ensure your experience is smooth and stress-free.

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info@rchealthcare.com

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(01) 000 000

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